What to store or clear
Put away documents, medication, money, jewelry, keys, and small items that could be mistaken for trash or moved accidentally. Secure fragile objects and sentimental pieces. In bathrooms and kitchen, clear a reasonable amount from vanities and counters so the surfaces are accessible.
You do not need to organize every drawer or clean before the team arrives. The goal is to prevent cleaners from deciding where personal belongings belong. A temporary basket in each room can gather loose items without turning preparation into a long project.
- Documents and valuables.
- Fragile or sentimental items.
- Clothing and toys on floors.
- Personal products on vanities.
- Dishes or food blocking counters.
How to coordinate entry and parking
Confirm the address, community, apartment number, entry instructions, and contact person. In condos, verify visitor registration, elevator access, parking, and security rules. If entry depends on a guard, key, or code, test the arrangement before the scheduled time.
Explain where the team can park and whether they must carry supplies a long distance. Accurate information prevents delays and protects reserved cleaning time. Do not share a permanent access code when the building allows temporary entry or guard coordination.
Pets and people in the home
Tell the company how many pets are present, where they will stay, and how to prevent them from leaving. Even a friendly pet may react to vacuums, unfamiliar people, or open doors. A safe room, appropriate crate, or caregiver can reduce stress and let the team work.
If you will remain home, choose an area where you can work without blocking priority rooms. Mention anyone who needs mobility accommodations, rest, or quiet. The team can then plan the room order more conveniently.
How to communicate priorities and delicate surfaces
Choose up to three main priorities and mention any task agreed in advance. Identify natural stone, unsealed wood, sensitive equipment, antiques, or products you do not want used. If you have manufacturer instructions, share them instead of expecting the team to guess.
Point out existing damage, unstable areas, or spaces that should remain closed. This conversation is not meant to complicate service; it supports careful work and prevents a pre-existing condition from being confused with the cleaning result.
A quick checklist for the day before
Review the confirmation, clear floors and surfaces, secure pets, prepare entry, and verify that water and electricity are available. If entry changes or you need to cancel, notify the company according to its policy. Keep your phone available near arrival time.
At the start, complete a short walkthrough and confirm priorities. Avoid adding a large set of undisclosed tasks without first asking whether they fit the reserved time. Simple preparation and direct communication support a more organized visit.
FAQ
Related questions
Do I have to clean before the team arrives?
No. Preparation means clearing obstacles, securing delicate belongings, and communicating priorities. You do not need to perform the cleaning tasks you hired the team to complete.
Should I put valuables away?
Yes. Store money, documents, jewelry, medication, keys, and delicate pieces in a secure location to prevent accidental movement or confusion.
What should I do if I live in a condo?
Confirm registration, parking, elevator access, approved hours, and entry method. Send precise instructions and make sure security expects the team when required.
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